Frequently Asked Questions

Yes — any valid home license works, paired with a Dominica Visitor Driving Permit (~EC$30) which we arrange for you on arrival. No international driving permit needed, no government office visits.

Just your valid driver's license from your home country and a passport or other ID. We handle everything else, including the visitor driving permit.

Eastern Caribbean dollars (XCD), US dollars, and euros — cash, credit card, or bank transfer. Our website lists prices in EC$ with an approximate US$ equivalent.

Oui ! Plusieurs membres de notre équipe parlent français. Écrivez-nous en français sur WhatsApp pour réserver ou poser vos questions — nous répondons 24h/24.

The left, like the UK. If you're not used to it, take a few calm minutes before heading out. All our vehicles are automatic, which makes adjusting much easier.

Book online in about 2 minutes — select your dates, choose a vehicle, add your flight or ferry arrival details right in the booking form, and confirm. You'll receive instant email confirmation. No security deposit required.

No — your flight number or ferry time is captured when you reserve. We track flights automatically, so delays cost you nothing. WhatsApp is always available if anything changes.

Yes. Call +1-767-285-3177 or message us on WhatsApp anytime — we respond 24/7 and can complete your booking quickly.

Peak season (December–May): 2-4 weeks ahead — we're often fully booked. June–November: 1-2 weeks is usually sufficient.

Yes — contact us by WhatsApp or phone with as much notice as possible. We don't charge cancellation fees, but advance notice helps us reallocate the vehicle.

No security deposit is required to make a reservation — unlike many rental companies in Dominica. You confirm your booking and pay when you collect the vehicle.

Cash (XCD, USD, EUR), credit cards, and bank transfers.

No. The advertised rate is the final rate.

Prices are listed in Eastern Caribbean Dollars (XCD), with an approximate US Dollar equivalent shown alongside.

Basic third-party insurance is included with every rental. Collision damage waiver (CDW) is available but optional — we never force you to purchase it. You can decline if you have travel insurance or credit card coverage.

Yes. All prices shown include applicable taxes. There are no surprise additions at checkout.

Yes. Discounts are automatically applied based on rental length across all bookings. The longer you stay, the better the rate — no promo code needed.

Yes. Weekly and extended rates offer better value than daily rates. Discounts apply automatically when you select your dates — you'll always see the best available rate for your booking length.

Visitors need a Dominica Visitor Driving Permit (~EC$30). We arrange it for you on arrival — no government office visits.

Standard minimum is 25. Drivers 21–24 may rent with a small underage fee — contact us to discuss your situation.

No — what matters is ground clearance, and all our vehicles are suited to Dominica's terrain. Our Compact category offers higher clearance specifically for waterfall roads.

Dominica's roads vary from smooth coastal routes to narrower hillside tracks. Main roads are good; roads to remote waterfalls or trailheads can be narrow and winding. Take your time, especially in mountainous areas, and you'll be fine.

Roseau gets busy during business hours, especially morning and late afternoon. Outside the capital, roads are generally quiet. Plan to leave Roseau before 8 AM or after 9:30 AM to avoid the heaviest traffic.

Free pickup at Douglas-Charles Airport, Roseau Ferry Terminal, or your hotel or accommodation anywhere on the island. You can also collect from our office in Roseau.

Your flight details are captured when you reserve, and we track the flight. We meet you in the arrivals area at Douglas-Charles Airport with your vehicle. The process takes about 15 minutes, including permit paperwork and a quick orientation.

For visitors arriving from Guadeloupe, Martinique, or other islands by ferry, we meet you at the Roseau Ferry Terminal with your vehicle ready. Your ferry arrival details are captured at booking.

Yes. Delivery to any hotel or accommodation is included at no extra cost, anywhere on the island. Just provide your accommodation details when booking.

Yes — collect at the airport and return at the ferry terminal, your hotel, or anywhere else on the island. Just tell us your preferred drop-off point when booking and we'll arrange it.

We operate 24 hours a day for both collection and drop-off. Your arrival or departure time is captured at booking and we'll be ready.

Seven categories: Economy (best value), Mid-size (more room), Compact (higher road clearance), SUV (adventure and family travel), Adventure SUV (4WD Jimny-class), Full-size (maximum comfort), and 7-Seater (groups and extended families).

All vehicles in our fleet are automatic transmission.

Yes. Every vehicle includes air conditioning — essential for Dominica's tropical climate.

A portable WiFi hotspot is available as an optional add-on for a small daily fee. It travels with you — in the car or on the trail — handy for navigation and staying reachable island-wide.

Yes — baby seats, child seats, and booster seats are available as an add-on. Mention it when booking so we can have one ready.

Yes. Additional drivers can be added as an add-on. They must meet the minimum age requirement and hold a valid driver's license.

24/7 roadside assistance is included with every rental. Call or WhatsApp +1-767-285-3177 and we'll send help wherever you are on the island.

Stop safely, contact the police if there are injuries, and call us immediately. Our 24/7 team will guide you through the next steps. Take photos if it's safe to do so.

We deliver fuel anywhere on the island as part of our roadside assistance. Call us and we'll come to you.

Each vehicle includes a spare tire and jack. If you're not comfortable changing it, call us and we'll send someone to help — included in our 24/7 roadside assistance.

Call us immediately. We can dispatch a replacement key to your location anywhere on the island. There may be a small fee depending on the type of key.

No problem. We track flights automatically, and you can share any changes on WhatsApp. We'll adjust pickup timing — no extra charges for delays.

Top destinations our customers love: Boiling Lake (now accessible via the new cable car), Trafalgar Falls (20 minutes from Roseau), Emerald Pool, Morne Trois Pitons National Park (UNESCO World Heritage Site), Champagne Reef, Indian River, and Scotts Head. See our road-trip guide for all ten.

Dominica is one of the few places in the world with a year-round sperm whale population. Tours depart from Roseau — drive to the coast and book directly with operators.

Gas stations are available in all major towns including Roseau, Portsmouth, Marigot, and Castle Bruce, accepting cash and cards. Fill up before heading to remote areas.

Most waterfalls require a short hike from a parking area, and the drive to the parking area suits most vehicles in our fleet. We can advise which trails are easiest and which require more effort.

Yes. Urban areas: 30 mph (48 km/h). Highways and rural areas: 40–50 mph (64–80 km/h). School zones: 20 mph (32 km/h). Always check for posted signs.

Our office is at 9 Kings Lane, Roseau, Dominica, and we offer free pickup at Douglas-Charles Airport, the Roseau Ferry Terminal, and any hotel on the island.

Yes. Qwick Rentals is locally owned and operated. Our team is based in Roseau and knows Dominica intimately — we're not a franchise of an international brand.

We primarily operate in English. Many team members speak French — helpful for our customers from Guadeloupe and Martinique. Spanish-speaking staff is sometimes available; please ask if needed.

Vehicle collection & drop-off: 24 hours, 7 days a week. Online booking & WhatsApp support: 24/7. Office: Monday–Friday 8 AM–6 PM, Saturday 9 AM–4 PM.

Phone: +1-767-285-3177 or +1-767-245-9334 · WhatsApp: +1-767-285-3177 (24/7) · Email: qwickrental@gmail.com